What ADA and Accessibility accommodations are available at Austin Food & Wine?

Our Commitment

We are committed to making the Festival experience accessible and enjoyable for all guests. The information below is intended to help you plan ahead and understand the accessibility services available onsite.

If you have questions before then or would like to discuss your individual accessibility needs, our Accessibility Team is happy to help. Please contact us at access@austinfoodandwinefestival.com.

Click a short-cut or scroll to each topic below:

Do I need a special ADA ticket?

Guests who need accessibility accommodations will not need to purchase a separate ADA ticket.

Getting There: ADA Parking & Entry

Information about accessible parking locations, drop-off areas, and entry procedures will be available closer to the festival. Our goal is to make arriving at the festival as easy as possible for guests with accessibility needs. Once details are finalized, this page will be updated with parking locations, accessible routes, and arrival recommendations.

If you have questions before then, please contact access@austinfoodandwinefestival.com.

Accessible Festival Entrances

Accessible entrance lanes are available at festival entrances for guests who may need accommodations. Look for signs displaying the International Symbol of Access or ask any festival staff member for assistance locating the nearest accessible entrance.

Accessibility Center

The Access Center/Guest Services is your primary resource for accessibility services during the festival. The Access Center is located inside the Guest Services Tent near the main Festival entrance. For an exact location, visit the map article.

The Access Center/Guest Services Tent is staffed during Festival operating hours and guests may return at any time throughout the event if their accessibility needs change.

Services available at the Access Center include:

  • Accessibility information and assistance
  • Accessibility wristband requests
  • Accessible viewing area information
  • Deaf Services & ASL (American Sign Language) information and registration
  • Hard of Hearing Services & Assisted Listening Devices (ALDs)
  • Blind & Low Vision Services - Large-print and Braille materials (when available)
  • Charging access for powered mobility devices
  • Answers to any additional accessibility-related questions

If you are unsure where to begin, any Festival staff member can direct you to the Access Center.

Wheelchair Accessibility & Mobility Devices

The Festival is wheelchair accessible; however, guests should be aware that the event takes place across a large outdoor site with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.

Guests should plan accordingly based on their personal mobility needs.

Mobility Devices

The following are permitted for guests with mobility disabilities:

  • Manual wheelchairs
  • Power wheelchairs
  • Three-wheeled mobility scooters
  • Four-wheeled mobility scooters

For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Please send an email to access@austinfoodandwinefestival.com to make the request.

Charging Mobility Devices

Power wheelchair and mobility device charging is available at the Access Center. Guests must bring all necessary chargers, cords, and accessories. Charging outlets utilize standard 110-volt, 20-amp circuits.

Services Not Provided

Please plan accordingly. The Festival does not provide:

  • Wheelchair rentals
  • Scooter rentals
  • Personal care attendants
  • Push assistance
  • Golf Cart transportation
  • Personal escort services
  • Device chargers or charging cables

Medical Dietary & Prescription Medicine Needs

Outside food and beverages are generally not permitted inside the festival. However, guests with medically necessary dietary needs may bring approved food and beverages into the Festival.

For questions regarding medical dietary accommodations, contact: access@austinfoodandwinefestival.com.

Medications & Medical Supplies

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Email access@austinfoodandwinefestival.com for more information.

Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials.

Medical waste and sharps should be disposed of at the Medical Tent and never in standard trash receptacles. Medical Tent locations are identified on the Festival map.

Service Animals

Service animals are welcome. In accordance with ADA guidelines, service animals are limited to dogs and miniature horses individually trained to perform tasks for a person with a disability. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal.

Please note:

  • Service animals must remain under the handler's control at all times.
  • Emotional support animals, therapy animals, comfort animals, and pets are not permitted.
  • Guests with service animals should use accessible entry lanes when entering the Festival.

Information regarding service animal relief areas and additional assistance is available at the Access Center.

How can I ask an accessibility/ADA question or make a request?

Our Accessibility Team is here to help before and during the festival. For general accessibility questions, please email: access@austinfoodandwinefestival.com.

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